Accessibility Statement

Last Updated: January 20, 2026

The Resort Medspa & Wellness Center is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to help ensure our services and information are available to all users, regardless of ability.

This accessibility statement applies to the website https://theresortmedspa.com and its associated pages and content.

Our Commitment to Inclusivity

At The Resort Medspa, “skinclusivity” is at the heart of everything we do. We believe that beauty and wellness should be accessible to every shade and every person. This philosophy extends to our digital presence. We strive to make our website a welcoming space that provides equal access to information about our medical spa services, including laser hair removal, chemical peels, and advanced skin therapy.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) provide internationally recognized standards for improving digital accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.

The Resort Medspa & Wellness Center website is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard. Accessibility is an ongoing effort, and we are actively working to improve areas of the website that do not yet meet these guidelines.

Accessibility Features on Our Site

To ensure a seamless experience, we have implemented several features, including but not limited to:

  • Skip to Content links that allow keyboard users to bypass navigation and access main content
  • Alternative text for images where appropriate to support screen reader users
  • Logical heading structure using clear and consistent headings
  • Keyboard navigation support for interactive elements
  • Responsive design to support different devices, screen sizes, and zoom levels

Technical Specifications

Accessibility of The Resort Medspa & Wellness Center website relies on the following technologies working with web browsers and assistive technologies:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Assessment and Ongoing Improvement

We assess the accessibility of our website through a combination of automated testing tools and manual review. Accessibility considerations are integrated into our ongoing website updates, and we continue to evaluate new and existing content to improve accessibility over time.

Known Accessibility Issues

We have identified the following accessibility barriers and are actively working to address them:

  • Some links use generic text, such as “Learn More,” that may not provide sufficient context when read by screen readers
  • Some images may use non-descriptive or technical filenames rather than descriptive alternative text
  • Color contrast on certain buttons and text elements may not meet the WCAG 2.1 Level AA minimum contrast ratio of 4.5:1
  • Our third-party booking system may have accessibility limitations that are outside of our direct control

Accessibility Limitations and Third-Party Content

While we strive to ensure the accessibility of The Resort Medspa & Wellness Center website, some content may not yet fully conform to WCAG 2.1 Level AA due to ongoing updates or the use of third-party tools. Our website may include links to third-party platforms, such as booking software or social media widgets, that are not under our direct control. We encourage these providers to meet applicable accessibility standards and consider accessibility when selecting and maintaining third-party services.

Alternative Access and Assistance

If you experience difficulty accessing any part of our website or need assistance with any content or functionality, we are committed to providing the information or service through an alternative method. Please contact us, and we will work with you to provide an appropriate solution.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions on how we can improve your experience, please contact us:

Phone: (253) 275-0936
Address: 1202 E Main St, Auburn, WA 98002
Online: Contact Us page

We aim to respond to accessibility-related inquiries within five business days.